Returns & Exchanges

At SONGMICS HOME, we want you to love your space, which is why we offer a 30-day return policy for items in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy resolution.

1

Initiate Your Request

Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully disassemble your furniture if necessary and pack the item securely in its original box, ensuring all hardware and manuals are included.

3

Ship the Item

Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will process your refund to the original payment method within 3 to 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing